Service Restrictions
Power in Motion will not service any brands not sold by our store. Please contact the original place of purchase or the original manufacturer. Please understand that the electric product market is extremely complex, and you should take into account warranty, repairs, and extra parts when purchasing an electric product used or online.
For Costco or Direct to consumer Igo and Surface 604 customers.
Please contact the original manufacturer before visiting our store to confirm they will cover the cost for labor and/or parts. Once we have a copy of the approval letter and have agreed on the terms of the repair we will begin work.
For Segway customers
We only cover the warranty costs of scooters and items bought by our customers. This is due to us purchasing the parts at higher prices to best serve our customers. Please contact Segway before visiting us if you did not buy the part from us. Or please understand we will have to charge you the cost of our parts and labor.
Tern and Montague Customers
Please ensure that the Serial number and on tern bikes the service number are both still visible.
Brands not listed, but you purchased from us
Please contact us at info@powerinmotion.ca with your issue, and product name, as a customer we will do our best to help repair your bike and provide solutions to your issues.
Why Shop at Power In Motion?
Welcome to Power In Motion, the premier electric bike store in Calgary! Serving the area for over 15 years, we offer a wide selection of e-bikes, e-scooters, and watercraft motors. Explore top brands like Tern, known for their compact folding designs, iGo's versatile models, Riese & Müller's high-performance e-bikes, and Montague's advanced folding bikes. Perfect for Calgary's urban commuting and rugged trails. Check out our eco-friendly electric scooters, innovative Bixpy watercraft motors, and our Motion Heat Heated Glove products for chilly days. Visit our Calgary storefront for expert repairs and local support. Power In Motion is your go-to destination for e-mobility in Calgary! |